Customer Support
Need Help With Your Order?
We're here to help with payments, download access and your House of Chaliss eBook.
Customer Support
If you have successfully completed your payment but haven't received your download access, cannot download your eBook, or are experiencing another purchase-related problem, contact us using the information below.
When Contacting Support
Please provide the name or email address used during checkout and, where available, your M-Pesa transaction information. This will help us locate your purchase and assist you more quickly.
Never send your M-Pesa PIN, password or other confidential security information to our support team.
About Your Download Link
Your secure download link is valid for 24 hours after it is issued and allows up to 3 downloads. If your link has expired or you have reached the download limit because of a genuine technical problem, please contact support.